Testimonials

Take a look at what our clients have to say about us.

Testimonials

1-32 of 68
    "I highly recommend Ian"

    Ian is a fantastic agent who responds really quickly, has done expensive research in the real estate market, and knows the area very well. He is honest and makes recommendations that help his clients. I highly recommend Ian and when we sell our home Ian is the first person I will call!

    BeachProf
    Bayshore, Wilmington, NC.
    "HIGHLY RECOMMEND"

    Desiree is by far the best realtor to work with. Her dedication to finding the right property for you is amazing! She goes above and beyond to ensure her clients are happy and satisfied. Desiree helped us find the perfect property, walked us through every step and we couldn't be happier.We would HIGHLY recommend reaching out to Desiree if you are looking for a property in the Wilmington/Topsail, NC area.
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    "Would Highly Recommend"

    Desiree assisted us in the fall of 2021 in the purchase and closing of our beachfront home in Surf City. Her friendly personality combined with her knowledge of the business and connections on the island were a perfect fit for us. She helped us get things done in short order that were necessary to meet our closing date as well as negotiate on our behalf to save us thousands of dollars.We are very happy with our outcome and would highly recommend her services to anyone wishing to purchase or sell real estate in our area.
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    Bought a Townhouse home in 2021 in Surf city, NC.
    "Realtor"

    Angela found the perfect home for me and my family. we needed something large, on the water, and not overpriced. she was able to get us through the process and helped negotiate a fantastic rate! Really appreciated her time and attention to make sure things were handled smoothly. well done!

    Brian S
    https://www.facebook.com/angelastarrsatzrealtor/reviews
    "Realtor"

    Angela was absolutely wonderful!! Very informative, proactive, great communication skills and found the house I absolutely love and was looking for.. I have and will continue to recommend Angela to everyone!!

    Joy
    https://www.facebook.com/joy.williams8
    "Ian made us feel special and well taken care of from our first consultation"

    I was very impressed and greatly appreciative of the excellent personal service I received from Ian Rosenbaum. His advice was accurate and helpful; whenever I had a question or concern he was right there to alleviate my anxiety. He had a true understanding and concern for our situation and went above and beyond what I would normally expect in an agent.Ian made us feel special and well taken care of from our first consultation right through the closing. Thank you again, Ian.
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    Santa Fogarty
    Myrtle grove, Wilmington, NC.
    " happily recommend Ian to anyone looking to buy a home!"

    Ian Rosenbam represented me as my buyer's agent in summer 2010. I was a first-time homebuyer, early/mid 20s, and he guided me through the process with the knowledge and experience that I needed but lacked. He fought hard for me every step of the way. He helped me find a house that met my preferences,in my price range, and in an ideal location. He gave me his advice as I needed it (which was often) but was willing to work with whatever decision I made. One of the most helpful things throughout the entire searching process was a customized "Client Portal" he set up just for me: like Zillow and a handful of other home-searching sites, it was a site with the local listings that fit my requirements. However, it updated automatically, had options like "save" and "reject," and best of all, it was strictly between me and Ian, so we could leave comments and thoughts on each property for each other. With each property we visited, he was remarkably thorough in making sure that I wasn't considering a "lemon." He often got down on his own hands and knees to examine things like carpet, flooring, pipes, etc. All of the people he recommended were highly competent, except the mortgage company he recommended. They were awful and messed up - literally - everything. In all fairness, though, he told me up front that he'd never worked with that company before, but they seemed fine and promised me a good rate. And after it quickly became apparent that the person representing the company was inept (but it was too late to go with a different company due to a timeframe outside of our control), he took responsibility for that recommendation and did everything in his power to make it right. That recommendation is the only reason I gave him 4 stars instead of 5. The inspector, termite guy, closing attorney, and plumber were all great. He also provided me with the contact information for the water provider (I live outside the city) and several options for local trash pickup. In all honesty, buying my first home was a long, grueling experience. It was no fun at all. But in hindsight, sitting here in the office of my first home typing this, it was totally worth it. And I can't imagine having gone through the process without Ian to deal with most of the stress on my behalf. I happily recommend Ian to anyone looking to buy a home. I can't speak for him as a seller's agent, or as a dual agent, but I don't think I could have found a better buyer's agent. In fact, I talked with ten or so more agents and companies, and Ian stood out from the very first phone call. Whereas the others lazily said to check out their web site, they'd get back to me, or call them back after I'd done XYZ, Ian instantly went to work for me, before he was even officially my agent. I'm glad that I chose him to represent me. I'd be happy to have him represent me again if I buy another home here; what more needs to be said?
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    composeralex
    Kings grant, Wilmington, NC.
    "Ian is a professional, and it shows in every way"

    My husband and I went to Wilmington, NC to search for a house. We could only stay for a week because we needed to return home to Pa. I contacted Ian before our trip to wilmington, told him what we were interested in and the area we would like to see houses.Ian had a complete list of homes and spent the entire day with us showing homes in one area, then repeating the the same southern hospitality on another day. We are delighted with the home we found. We went back to Pa. and Ian handled all of the paperwork for us. We communicated via email, phone, and fax and didn't even have to go to Wilmington for the closing. The following weekend we moved to Wilmington, and quite happy to be here. Ian is a professional, and it shows in every way. Thanks Ian for making our move a pleasant experiance.
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    rstump
    Echo east/carriage hills, Wilmington, NC
    "He was extremely helpful and intuitive!"

    We would like to share our great experience with Realtor Ian Rosenbaum, we live in Los Angeles and were looking to purchase a home in Wilmington NC. We lived in the Triangle area for many years and were familiar with Wilmington although had not been there in > 3 years.We saw Ian's name and picture come up when we we looking for properties in the area and decided to give him a call even though it was New Years Eve! Ian turned out to be in Puerto Rico at the time but still returned our call and promised to get back in touch with us as soon as he was back in NC. He contacted us just as he said he would then, and every single time afterward! He was extremely helpful and intuitive when it came to helping us decide just what we were looking for. He was always courteous, understanding and handled our affairs as if they were his own. I believe we stretched Ian a bit when we told him we wanted to make an offer on a property that we hadn't seen! He went to the property and took many pictures, not just of the good things but also of the not so good things as well. This allowed us to make a realistic decision. We trusted him completely. He is very trust worthy. We came to NC during our due diligence period and Ian was available to us with our tight schedules and truly wanted us to find the right property. All the transactions through closing and beyond were seamless, and professional. Great pick.
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    Mam96
    Myrtle grove, Wilmington, NC.
    "Sold Our Home Fast"

    Awesome to work with - and so familiar with local area and trends. Will work hard for you and help you navigate these tough real estate markets. She was timely and provided great advertising products and buzz to sell our house fast.

    "I would highly recommend Ian Rosenbaum to anyone!"

    We accidentally contacted Ian while attempting to schedule a showing with what we thought was the listing agent. Boy, was that a fortunate error! We immediately clicked with Ian's style and professionalism. He guided us through the process masterfully and with particularly close attention to whatwe were looking for. Ian took the time to craft a counteroffer that got us the great deal that we were looking for. We would not have been near as persuasive on our own and probably would have not come to terms. I would highly recommend Ian Rosenbaum to anyone looking to purchase real estate in New Hanover county.
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    JOHudson
    Murraysville, Wilmington, NC.
    " I would highly recommend Ian to anyone searching for a home"

    Ian Rosenbaum worked tirelessly to ease the process of buying our second home! His knowledge, experience and willingness to go the extra mile made for a smooth purchase. Ian was very patient with all of my many questions and offered wise advice. I would highly recommend Ian to anyone searching fora home in this area!
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    marlinblues
    Carolina beach, NC
    "We would unequivocally recommend his services to anyone!"

    Ian was extremely responsive and knowledgeable, providing excellent guidance to us with very little advance notice from us. We would unequivocally recommend his services to anyone needing a trusted buyers agent in the Wilmington area!

    Sheryl Solomon
    Wilmington, NC.
    "I will call him when I am ready to sell and would HIGHLY recommend him."

    I found Ian by chance on Zillow, emailed him and he responded very quickly. I have bought and sold several properties over the years and have used several different realtors. Ian was awesome to work with and treated me as though I was buying a million dollar mansion instead of the inexpensive fixer upper I just bought!He knew I wasn't "local" and he even emailed me all the utility company info. after I closed. I will call him when I am ready to sell and would HIGHLY recommend him.
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    marietkruger
    NC 28403.
    "I would highly recommend Ian and I am confident in his abilities"

    I seriously appreciate your interest, courtesy, and professional conduct. I would highly recommend Ian and I am confident in his abilities in any arena regarding real estate transactions. He provides meaningful and easily understandable information along with useful guidance.

    KevinLUzzle
    NC 28403.
    "I would recommend him to EVERYONE!!"

    My husband and I could not have been more satisfied with a real estate agent than Ian Rosenbaum. He made the whole process of looking, negotiating and buying our new home a wonderful experience. We had worked with other agents before and none compare to Ian. He is very friendly, knowledgeable and helpful.He walked us through the total process of mortgage loans, insurance requirements and necessary inspections. Ian assisted us in the walk throughs of each home we looked at to make sure that we were aware of any present problems. He crawled under a house for me when my husband was not available in his work clothes after it rained to check for any leaking. I am so grateful and thankful for Ian. I would recommend him to EVERYONE!! The experience of home buying was made wonderful with Ians' assistance.
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    Margaret and Steve Bass
    NC 28405.
    "I would highly recommend him to everyone!"

    First off I just want to say that working with Ian was really a great experience! He really goes above and beyond the call of duty, he even showed me some houses while he was vacationing with his family. He also felt more like a friend than a realtor and it gave me that level of trust to keep working with him.I closed on my first home about a month ago and I'm loving every bit of it. I appreciate everything he has done for me and I would highly recommend him to everyone!
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    jimmylong79
    Murraysville, Wilmington, NC.
    "I WOULD DEFINITELY HIRE YOU!"

    Janet, I'm not looking forward to another real estate transaction in my lifetime but if I do, you'd be my first choice. I'm sure you're the best.

    H FONTECILLA
    Florida
    "Bought and Sold with Desiree"

    I have worked with Desiree on 3 separate transactions, both on the buyer side and the seller side. I highly recommend her. She is extremely thorough and detail oriented.

    Hampstead / Wilmington

    For me, Janet was a blessing in disguise. A couple of months before my townhouse lease ended, the landlord notified me that she was planning to put the property on the market so, I was under pressure to find a new place to live. Janet and I met and had a very detailed discussion about my timeline,residential wish list (size, new vs existing, amenities, single family vs attached, area or state, and budget), and about me in general. What I came to realize is that she was paying VERY close attention to what I was sharing and, because she keeps abreast of what’s available in her markets, she was already making a mental list of properties that might fit my needs! Almost immediately (literally, the next day), she started sending listings for me to review. She spent countless hours taking me around to see homes without ever appearing impatient with my “indecisive tendencies”. As a matter of fact, she was using my reservations at each home to finally pinpoint the perfect home for me, which turned out to be a new build. Not only did she bring me a floor plan, she had also gotten permission from a homeowner - who had the same home- for me to come and tour that house!!! She did a wonderful job of negotiating the price and upgrades for my new home, even did a couple of inspections when I was out of town and, delivered boxes when I needed them. I could continue with other examples of what an amazing realtor (now friend) Janet is but space is limited. I will close with this, Janet’s support throughout my home buying and subsequent relocation journey was amazing and I’m forever grateful to her because she made a very stressful period in my life so much better. I highly recommend Janet Heinis/Fathom Realty for your NC/SC real estate needs!
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    Barbara Genus

    Janet was an amazing agent and made the buying and selling process seem smooth. This process can be difficult and draining but with Janet's knowledge and professionalism I felt confident during all phases. She kept my needs and wants in mind and helped me to find the perfect home for my family and I.I highly recommend Janet and WIT Realty.
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    Tara Carroll
    "Would always recommend Janet as your listing agent!"

    I moved to NC recently from NY and Janet is an amazing lady to work with. She is very easy going, has a great sunny disposition and very patient with all of the houses I wanted to see and re-see. Any time I needed something such as furniture or a good company such as A/C-Heating she has greatsuggestions. I consider her a good friend and would always recommend Janet as your listing agent
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    Patty Mann
    Ocean Isle Beach

    Janet helped me through a very difficult time in my Life. We were trying to move back into the North Carolina area. Janet not only found a home for us but was also able to negotiate many extras that we needed at the time. Janet is a realtor that cares about her clients both professionally andpersonally.
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    Maureen Brooks
    "I was an out of state buyer"

    “Janet was very helpful in helping me find a home to purchase. I contacted Janet from out of state initially to assist me- not an easy task to search for a home from out of state but Janet went above and beyond to help narrow the areas down that I was looking at and builders.She was helpful from the start of the home buying process- to the end of the home buying process. She helped negotiate items to be included in the purchase price and attended the final walk thru of the home and the closing. I would definitely recommend her for any one in need of a realtor.” Carolyn Yliniemi, Buyer
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    Carolyn Yliniemi
    Carolina Shores
    "Every party made an offer!"

    Jan was my listing agent for my home in Calabash Lakes. The good news that every party to tour the house submitted an offer. How wonderful is that ! Proves that a good marketing plan and the right agent led to a successful sale. I would recommend Jan to represent you as a Seller or Buyer.

    S Hefner
    Carolina Shores
    "Very Capable real estate agent"

    Janet Heinis proved to be a very capable real estate adent. She worked well with me as home owner, took initiative when appropriate,and coopereated well with the P.O.A. Janet was and extra help in personally checking daily on the house during an extreme weather situation.She insured that the diligence process progressed in a smooth and timely fashion. Seller jhb131vcb
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    Seller jhb131vcb
    Sunset Beach, NC
    "I would not want anyone other than him to be our agent."

    When my wife and I became interested in buying a small condo on Wrightsville Beach, we needed to find a local real estate agent. I looked for a realtor on the internet, and based on reviews by previous clients I contacted Ian. He replied immediately, and after talking to him on the phone,I felt he would be a good choice. I couldn’t have chosen a more effective realtor. Throughout the negotiation process he was great. There were many issues involved in the financing and how we could make an offer that the seller would accept. This process was lengthy and there were many ups and downs. At times, both we and the seller believed that this deal would never happen, but Ian persisted. He was incredibly effective in reaching a position that was acceptable to everyone. Because of Ian’s dogged efforts, we were able to buy this property. We are very happy with our purchase. I cannot stress how important Ian’s advice and his persistence were in making this happen. He is knowledgeable, intelligent, and incredibly personable. In short, Ian was the key player in this deal; he is everything you could want in a realtor. We hope to move to the Wilmington area in a few years and I would not want anyone other than him to be our agent.
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    jboz9549
    Bought a home in 2011.
    "EXPERT IN HER MARKET!"

    My husband and I recently purchased a beautiful home in Brunswick Co, NC. Our realtor was Janet Heinis! After an excruciatingly horrible experience with a realtor in the spring of 2018 we were a little gun-shy about starting the process of looking again. I actually met Janet in a FB group set up for area residents,where I voiced our apprehension. She along with several other realtors responded to my angst through a personal message here on FB. The difference between how Janet handled the situation and the 4 other realtors was, Janet stuck with me. She cultivated a relationship over the next 10 months with me simply by checking in with us and creating the beginnings of a relationship. When the time came for us to begin our search again, we were very comfortable with Janet and so the search was a delight and actually quite fun. Both my husband and I enjoyed our time searching with her. Janet Heinis is an exception woman and realtor. I highly recommend her expertise as your future realtor as she is an expert in her market! THANK YOU JANET!!!!
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    C. BABB
    CALABASH, NC
    "Loved having her as a realtor!!!"

    I sold and purchased a home from Desiree. Her marketing skills and attention to detail is amazing. We were very happy with her work ethic. In addition she only brought buyers who were serious. We absolutely loved having her as a realtor!!!

    "Amazing!"

    Dez goes above and beyond to help her clients. She has great advice and tips from staging to packing. She helped us sell, and then helped us find a home. She has been amazing!

    "We highly recommend her!"

    Desiree was the best real estate agent we ever had. She is attentive to detail, very patient, and very good-natured. We are very thankful to have had her as a real estate agent. We highly recommend her!

    "Always made us feel like we were her top priority"

    Desiree Taron will go to the ends of the earth for her clients. She always made time for us, always made us feel we were her priority. We never had to wait for returned calls, emails or texted messages. Very prompt, courteous and professional. She works hard to stay current in her profession.This was our third home purchase and she by far was the best realtor experience on either side of the table.
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